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You are able to update your privacy settings in byupathway.edu which may limit how much BYU-Pathway Support Center can help you.
If you would like to change your confidentiality settings, you can do the following:
  • Log on to byupathway.edu
  • Find your name in the upper right-hand corner of your portal
  • Select the drop-down arrow for the menu
  • Select “Privacy Settings” and update your preferred settings
For more help, see this tutorial: How to Change FERPA (Privacy) Settings
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If you have a FULL Confidentiality restriction, BYU-Pathway Support Center may not assist you or discuss the you unless you are physically present.
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If you have a PART confidentiality restriction, BYU-Pathway Support Center may mention that you are enrolled, but will not talk to you about any details of your account unless you are physically present.
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If you do not have any restrictions you will be asked to verify your account before we speak to you about your account and details.
1/15/24