Views:
Article Overview
 

 

Note: The instructions below are for users who had PRIOR access to Microsoft Office (MS) BEFORE APRIL 2024. The steps below will not be applicable if you are downloading/accessing MS Office for the first time, If you need steps and assistance downloading/accessing MS Office for the first time please refer to this article: PC - Microsoft Office/Windows Download 2024

 
 
PathwayConnect - Information
General:
Most of the assignments you will complete while enrolled in PathwayConnect will be in Microsoft formats (such as: Word, Excel, and PowerPoint). If you do not already have access to Microsoft products (Word, Excel, Powerpoint) you can get access by obtaining a free Microsoft 365 account at https://www.outlook.com. In addition, Microsoft offers free Word, Excel, and PowerPoint apps for mobile devices. Your Microsoft account can be associated with these apps.
 
 
Optional Microsoft Downloads After PCB/PCIB 102 Auto-Drop:
Starting in PCB/PCIB 102 after the auto-drop date, licensed Microsoft Office/Windows downloads are available for free to PathwayConnect students who are currently enrolled and can be found in their student portal at path.byupathway.org. To access these licensed versions of Microsoft Office/Windows, you should click the down arrow next to your name at the top of the page. The download is available for Windows and Mac users. This tutorial may be helpful when downloading Microsoft Office/Windows once you have access in PCB/PCIB 102: Microsoft Download Instructions.
  • Microsoft Office/Windows downloads can only be used on one device at a time (if it is active on one device, you will not be able to download it onto another).
  • Microsoft downloads do not function on mobile devices such as: Chromebooks and Smartphones. It is not recommended to download this software if you use a mobile device.
For information on the delayed Microsoft access and who it impacts, please see the following: Delayed Access to Microsoft Office Suite Download
 
Other Software:
You might choose to use other software to complete their work in PathwayConnect. However, all assignments must be submitted in Microsoft formats such as .docx, .xlsx.
 
Note: Please be aware that there are compatibility issues between Microsoft Excel and other spreadsheet programs. If you use a spreadsheet program other than Microsoft Excel to complete the PathwayConnect spreadsheet assignments, you may experience technical difficulties that may result in loss of points.
PathwayConnect highly recommends that you use Microsoft Excel for spreadsheet assignments.
PathwayConnect - Information
If you access the optional Microsoft downloads after the PCB/PCIB 102 autodrop, the following applies:
  • You may download the product up to three times per product key and it is important that you write down the product key. You will be sent an email from the HUB stating you want access to your product key after 31 days, you will be charged a fee
If you have lost the product key and it has been past 31 days, you will need to submit a request form BYU - PathwayConnect Microsoft Support
 
If it is still within the 31-day period, you should do the following:
  1. Sign into path.byupathway.org
  2. Click your name in the top right corner
  3. Select "Software Download" from the drop-down menu
  4. Click on "Your Account/Orders" in the top right corner
  5. Click on the item you download for which you need the product key or the "View Details" right next to it
  6. If it has been within 31 days, your product key will show up under "Notes"
NOTE: Please keep in mind that Microsoft Downloads do not work on mobile devices, such as: Chromebooks and Smartphones
PathwayConnect - Information
BYU - PathwayConnect Microsoft Support will help you with any errors or questions.
PathwayConnect - Information
In order to uninstall Microsoft products, you will need to do the following:
  • For PC/Windows users: find detailed information from Microsoft’s support website here
  • For Mac users: find detailed information from Apple’s support website here
Note: Please keep in mind that the Microsoft Downloads do not work on mobile devices, such as: Chromebooks and Smartphones
2/19/2023
Keywords: Technical Support, Microsoft Office Download